WARRANTY AGREEMENT AND RETURN POLICY
Transmissions: 12 months, 12,000 mile warranty on parts and workmanship. This applies to all transmission rebuilds and pre-built transmissions. It does not apply to individual user-installed transmission components. This is our all-inclusive warranty policy and t here are no other warranties expressed or implied. There are NO WARRANTIES on products or services purchased from GBOX LLC. that are not explicitly listed in this Warranty Agreement. Parts and workmanship are warranted to the original invoice date shown on the sales invoice. A copy of the original invoice must be provided with any warranty request. During the warranty period, GBOX LLC, will, at its discretion, repair or replace any GBOX LLC. product found to be defective in material or workmanship. Shipping charges are the sole responsibility of the purchaser. Before making a warranty claim, please contact us via phone at 303-440-8899.
Purchaser understands, recognizes and acknowledges that all parts and services manufactured or sold by GBOX LLC. are warranted only under normal driving conditions. All warranties will be absolutely and permanently null and void if any vehicle our products and/or services are installed in is used for racing purposes or abused. GBOX LLC. understands that many of our products or services may be used in racing or abusive circumstances, however Purchaser understands that this exposes parts to varied, unforeseeable, and potentially damaging conditions and therefore GBOX LLC. makes no promise or warranty as to the longevity or effectiveness of any part or service used under these circumstances. GBOX LLC. understands that some of our products or services may be used on modified vehicles. GBOX LLC. makes no claims as to the compatibility of any part in any particular application. It is the responsibility of the purchaser to determine if the part is compatible with his/her application. Purchaser agrees to be solely responsible for the selection of proper parts or services and must rely on their own skill or judgment that such goods are suitable for purchasers' application. GBOX LLC. and its employees will not be liable for any personal or property damage caused by the use or misuse of any product or service we manufacture or sell. This exclusion applies, but is not limited to, the following items: 1. Incidental and consequential damages, property damage or personal injury damages, 2. Labor, transportation or other incidental or consequential charges, 3. Storage or rental-car charges.
Further, each of the following is excluded from this Warranty Agreement:
A. Parts altered, modified, or used in unintended applications.
B. Damage from misuse, improper installation, or unauthorized repairs or maintenance (including consequential damage).
C. Labor, including diagnostic charges to determine failure and to remove or replace warranted parts.
D. Incidental parts used while performing warranty work, including but not limited to fluids and gaskets.
E. Normal wear and tear.
- Return Policy
Parts must be returned unused and in the original packaging within 30 days of invoice date with a copy of the original invoice. After verifying that the returned merchandise meets these criteria, GBOX LLC. will issue credit to the original account used to make the purchase, less a 20% restocking fee, within two weeks. All shipping charges are the responsibility of the purchaser.
No returns on special order items, clearance items, or installed items.
If any provision or provisions of this Agreement shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
THIS AGREEMENT IS BINDING FOR ALL PARTS AND LABOR PURCHASED FROM GBOX LLC. IN ANY SALES VENUE, INCLUDING BUT NOT LIMITED TO WEBSITE SALES, EBAY SALES, AND LOCAL SALES. BY COMPLETING ANY TRANSACTION WITH GBOX LLC. YOU ARE AGREEING TO BE BOUND BY THIS AGREEMENT. ANY ALTERATIONS OR ADDITIONS TO THIS AGREEMENT MUST BE IN WRITING.